Business Intelligence

A manufacturing client required project management support to upgrade ERP system with on time delivery and to eliminate extensive customization.


The Problem

Client implemented ERP system IFS in 2016. In 2020, four years
post implementation, the Client’s pain points included:
  • Only utilizing 50% of the purchased IFS functionality
  • Only utilizing ~50% of the customizations implemented in 2016
  • Experiencing downtime associated with ‘core code customizations’
  • Unable to leverage new developments released by IFS due to heavy
    customizations. Operating on IFS version installed in 2016.
  • High resistance and nervousness from the business to start any new
    initiative on IFS

Services Provided

Vendor Selection
Gap Analysis
Internal Capacilty Development
Re-implementation Management
Vendor Management


"Mantrax was instrumental in our ability to go live with our system implementation on time and on budget. Mantrax immersed themselves in the process, and had a phenomenal understanding of the issues we were facing and the personalities of those individuals involved which allowed them to tailor the process to our needs. Ongoing communication & presentations provided were specific to the employee group, timely and highlighted areas that required focus in order to meet our timeline and objectives."

Lori Webber – Director of Finance, Barrday